Sage Management Career Opportunities
Build What's Next With Us
At Sage Management, we're driven by curiosity, innovation, and a commitment to making a meaningful impact. Every day, our team works together to solve complex challenges, create exceptional experiences, and shape the future of our industry.
We're always looking for talented, passionate people who are eager to learn, collaborate, and grow. Whether you're an experienced professional or just beginning your career, you'll find opportunities to do your best work, contribute your ideas, and make a real difference.
Join us and help build something extraordinary.
Director of Community Management
Las Vegas Division | Community Association Management
We are seeking an exceptional Director of Community Management to lead and elevate our Las Vegas division. This is a rare opportunity for a seasoned professional who is passionate about leadership, operational excellence, and serving communities at the highest level.
The ideal candidate is an experienced community association management leader who combines strong industry expertise with emotional intelligence, humility, and calm confidence.
This individual will directly collaborate with the President/Founder and must treat the opportunity to learn from and contribute to a high-performing organization not only as a commitment to the company, but to the industry as a whole.
Position Overview
The Director of Community Management is responsible for the strategic leadership, operational oversight, performance management, and continued growth of the Las Vegas community management division. This role ensures the delivery of exceptional service to clients, operational compliance, leadership development, and alignment with the organization’s culture, mission, and values.
The Director serves as a senior leader within the organization and works directly alongside the President/Founder to support long-term organizational vision, operational excellence, and scalable growth.
This position requires a highly experienced professional with advanced knowledge of Nevada community association law, strong executive leadership capabilities, emotional intelligence, and the ability to lead with calm confidence, humility, and accountability.
In addition to divisional leadership responsibilities, the Director may directly manage a small portfolio of communities as needed by the company to support operational needs, client continuity, or strategic initiatives.
Core Responsibilities
Leadership & Team Development:
- Lead, mentor, and develop Community Managers and support staff
- Establish performance expectations and accountability standards
- Conduct regular one-on-one coaching, performance reviews, and leadership development meetings
- Foster a culture of professionalism, teamwork, ownership, and service excellence
- Assist in recruiting, interviewing, onboarding, and retaining top talent
- Identify future leaders within the organization and support succession planning
- Maintain morale and stability during periods of growth or organizational change
Operational Oversight:
- Oversee day-to-day operations of the Las Vegas community management division
- Ensure consistent execution of company standards, policies, and procedures
- Monitor portfolio performance, service delivery, and client satisfaction
- Assist managers in handling escalated homeowner, board, vendor, and legal matters
- Ensure management teams are operating efficiently, professionally, and proactively
- Review operational workflows and implement process improvements where needed
- Partner with accounting and executive leadership to ensure operational alignment
Client & Board Relations:
- Maintain strong relationships with Board Members and Association leadership
- Support Community Managers in high-level or sensitive board matters
- Attend board meetings as needed for leadership support or escalated situations
- Assist in retention strategies and strengthening client partnerships
- Ensure clients receive responsive, knowledgeable, and solutions-oriented service
Regulatory & Legal Compliance:
- Maintain advanced working knowledge of: NRS 116, NRS 116A, NAC 116, NAC 116A
- Ensure management operations remain compliant with all Nevada regulatory requirements
- Provide guidance to managers regarding governance, compliance, procedural requirements, and best practices
- Coordinate with legal counsel when necessary regarding compliance or litigation matters
- Monitor legislative updates and assist with organizational implementation and training
Strategic Growth & Executive Partnership:
- Work directly with the President/Founder on organizational initiatives and long-term strategy
- Assist in scaling operations while preserving culture and service standards
- Contribute ideas, systems, and leadership strategies that support sustainable growth
- Participate in executive planning, organizational development, and operational forecasting
- Serve as a trusted leadership partner and culture ambassador
Leadership Expectations:
The Director of Community Management is expected to:
- Lead with integrity, humility, and professionalism
- Demonstrate emotional intelligence and mature decision-making
- Bring calm, clarity, and confidence to challenging situations
- Operate with a servant leadership mindset
- Uphold and reinforce organizational values at all times
- Create accountability while maintaining team support and respect
- Maintain confidentiality and exercise sound judgment
Required Qualifications:
- Active Nevada Supervising Community Association Manager License
- Minimum 7–10 years of Community Association Management experience in Nevada
- Minimum 3–5 years of leadership or multi-site management experience preferred
- Extensive knowledge of Nevada HOA statutes and regulations
- Strong leadership, organizational, and operational management skills
- Exceptional communication and conflict resolution abilities
- High proficiency in management software, reporting systems, and operational planning
Preferred Characteristics:
- Growth-oriented and solutions-driven
- Strong mentor and coach
- Calm under pressure
- Highly accountable and dependable
- Professional executive presence
- Team-oriented and collaborative
- Humble, confident, and emotionally intelligent
Compensation & Advancement:
- Salary: DOE (Dependent on Experience)
- Wellness Benefits
- 13 paid holidays
- Leadership growth opportunities
- Executive mentorship and development
- Opportunity to play a key role in organizational expansion and long-term success
Customer Support Specialist
Las Vegas , Nevada
We are seeking a professional, organized, and customer-focused Customer Support Specialist to join our team. This role serves as the primary point of contact for homeowners, residents, vendors, and visitors while supporting daily office operations and administrative functions. The ideal candidate is detail-oriented, calm under pressure, and committed to delivering exceptional customer service in a fast-paced office environment.
Responsibilities:
- Answer and manage all incoming phone calls, emails, and office inquiries in a professional and timely manner
- Serve as the “traffic control” point of contact by routing homeowner and vendor requests to the appropriate team member or department
- Log and track calls, messages, homeowner concerns, and follow-up items accurately
- Assist homeowners with account navigation, general inquiries, and procedural guidance
- Assist walk-in visitors and manage scheduled office appointments
- Process and log returned mail and coordinate postage needs
- Maintain organized records, files, and documentation in accordance with company procedures
- Monitor Vantaca and ensure timely responses and follow-up communication
- Support office operations and administrative tasks as assigned
- Communicate professionally with homeowners, residents, vendors, and internal staff
- Follow established company policies, procedures, and customer service standards
- Escalate homeowner concerns or urgent matters appropriately when needed
- Support management and team members with additional projects and duties as assigned
Qualifications:
- Previous customer service, receptionist, administrative support, or call handling experience preferred
- Strong verbal and written communication skills
- Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment
- Professional demeanor with strong interpersonal skills
- Strong organizational skills and attention to detail
- Ability to maintain confidentiality and exercise sound judgment
- Proficiency in Microsoft Office, including Outlook, Word, and Excel
- Ability to learn and navigate account management and internal software systems
- Dependable attendance and punctuality required
Preferred Qualifications:
- Experience working in homeowner association management or a customer service-focused office environment
- Experience with call logging systems and homeowner databases
- Working knowledge of Vantaca or similar management software preferred
Core Competencies:
- Strong customer service and communication skills
- Professionalism and accountability
- Ability to remain calm and organized under pressure
- Effective problem-solving and conflict resolution skills
- Strong multitasking and time management abilities
- Team-oriented mindset with the ability to collaborate across departments
- Commitment to accuracy, consistency, and follow-through
Other Requirements:
- Ability to work in-office five days per week
- Ability to sit or stand for extended periods
- Ability to lift and move office supplies or packages as needed
ADA Requirements:
- Ability to communicate clearly in person, over the phone, and through written correspondence
- Ability to use office equipment and computer systems for extended periods
- Ability to read and interpret information on paper and computer screens accurately
- Ability to assist visitors and move throughout the office as needed
Why Join Us?
We offer a professional and collaborative work environment where customer service and teamwork are valued. This is an excellent opportunity for someone who enjoys helping people, staying organized, and contributing to a supportive office culture.
Portfolio Community Manager
Las Vegas, Nevada
Are you a heart-forward leader with a sharp mind and a service-oriented soul? Do you believe that details matter and that your work can be an extension of your personal growth journey?
Welcome home. 💫
We’re seeking a Community Association Manager who thrives in a fast-paced environment, has at least 5 years of portfolio community management experience in Nevada, and brings a spirit of excellence to every task — from board meetings to budgets.
Who You Are:
- You see work as more than a job — it’s an opportunity to serve, to grow, and to inspire.
- You’ve got the rare combo of attention to detail, deadline-drive, and a genuine desire to learn.
- You’re grounded, resilient, and can hold space for communities in transition — whether that’s resolving a conflict or implementing a new process.
- You’re not afraid of change — in fact, you welcome it. Growth is your love language.
What You’ll Do:
- Manage a portfolio of communities with professionalism, kindness, and accountability.
- Guide and support board members with clarity and compassion.
- Coordinate vendors, oversee maintenance, and ensure properties run smoothly.
- Navigate budgets, legal docs, and compliance like a pro.
- Communicate clearly, follow through consistently, and handle challenges with grace.
What We Offer:
- A team that truly supports your growth — professionally and personally.
- A company culture where mindfulness and mastery go hand in hand.
- Ongoing training and opportunities to expand your skillset and mindset.
- Competitive compensation + benefits.
- A workplace that values integrity, intuition, and initiative.
If you’ve been looking for a role that honors your professional abilities and your inner evolution, this may be your next aligned step.
Ready to grow with us? Apply today with your resume and a brief note about what being of service means to you.
Part-Time Clubhouse Team Member
We are seeking an energetic and friendly Part-Time Front Desk Clubhouse Team Member to create a welcoming environment for members and guests. In this role, you will serve as the first point of contact at the clubhouse, managing visitor inquiries, coordinating reservations, and providing exceptional customer service. Your positive attitude and organizational skills will ensure smooth daily operations while fostering a vibrant community atmosphere. This position offers an exciting opportunity to develop your administrative and customer support skills in a dynamic setting.
Essential Functions:
- Receive and respond to all homeowners’ calls within 24 hours
- Answer incoming phone calls on a multi-line call board
- Process membership paperwork and cards to new members
- Follow check-in procedures for residents
- Relay messages between the front desk and management
- Provide excellent customer care by guiding residents to activities, finding answers to questions, and maintaining a safe, clean, and friendly environment at the Clubhouse
- Ability to understand, interpret and apply the approved policies and procedures
- Assist in the general appearance of the Clubhouse by cleaning areas in and around the Clubhouse front desk area, keeping the equipment organized for residents to check out and use
- Assist in the setup and breakdown of classes, special events, and meetings
- Provide new residents and prospective residents with Clubhouse tours
- Ensure that the Fitness Center remains tidy, equipment is placed in proper areas, and that members follow Clubhouse Rules and Regulations
- Notify management of worn or damaged components
- Other duties as assigned and required
Core Competencies:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential duties and responsibilities of this position:
- Team members must have the ability to establish and maintain a productive working relationship with residents, co-workers, supervisors, and business partners
- Ensure Clubhouse facilities are opened and closed per approved hours of operation
- Maintain a professional appearance and attitude, to always include grooming and personal hygiene. Staff interaction with residents, guests, and visitors will be always provided in a professional and courteous manner
- Must have the ability to multi-task in a fast-paced environment
- Maintain confidentiality and exercise good judgment
- Ability to deal tactfully and professionally with people in a variety of circumstances
Minimum Qualifications:
- Graduation from high school or equivalent
- Ability to work flexible hours or shifts and holidays
- Computer proficiency in Word, Excel, and Outlook
- One year’s experience in the field of customer service, recreation, fitness, or related field
Preferred Qualifications:
- ClubExpress Software experience a plus
- Experience working in a large-scale membership facility
Special Requirements:
- Will be required to work evenings, weekends, and holidays if needed
- May be required to work outside under adverse weather conditions
- Ability to lift 50lbs
ADA Requirements:
- Ability to sit or stand at the front desk to check-in residents, guests, and visitors. Walk to conduct tours of the facility. Minimal lifting for trash removal, replace weights, move tables & and chairs
- See and read the small print, both on paper and a computer screen, quickly and accurately
- Ability to hear a human voice over the telephone and from 6 feet away
- Ability to move quickly and assist others in an emergency
- Ability to obtain AED/CPR/First Aid Certification
Multiple shifts available - morning, evening, and weekend. From 8 hrs to 20 hrs per week. Hourly up to $17.00/hr depending on experience.
Join our team to help create a welcoming environment where members feel valued! This part-time role is perfect for motivated individuals eager to develop their administrative expertise while making a positive impact in our community. Apply today and help us build communities with heart. ❤️ Together, we make home mean more.
SAGE MANAGEMENT
Awarded 2025 Top HOA and Community Association Management Services by Real Estate Business Review